Sturbridge广场酒店式公寓以及别墅式公寓的所有人及业主Will Segar和他的手下们正在维修嫌犯朱海洋的房屋。

　　Segar表示他与朱海洋(Haiyang Zhu)的不快是从那次朱海洋拒绝打开暖气开始的 — 这导致了水管破裂，水在他和邻居的别墅式公寓里乱溅。

　　Segar同时表示朱海洋在屋内放有一大堆柴火，找他质问的时候“他说自己与维修人员相处艰难”。

　　从那时起，Segar和朱海洋的矛盾日渐升级。

　　这也令朱海洋在与他同住的两个室友和同在Sturbridge广场居住的300人中格外显眼。

　　“他到办公室指责维修人员偷了他的鞋子和T恤，这使领导很为难。这是错误的处理方式”，Segar表示。

　　Segar表示朱海洋曾带杨欣(Xin Yang)到租住办公室填表。

　　他说朱海洋一直不让杨欣填入自己的身份信息而要求先把租房手续办妥。Segar拒绝他的要求后，他们两人走了。

　　Segar表示他的物管经理曾询问在警局的朋友如何对付朱海洋。

　　他说那警官表示这是租户与业主的矛盾，警方不便插手。

　　Segar表示他的物管经理也曾找到校方私下表达过意见 — 校方没管这事。

　　Cranwell国际中心的Kim Beisecker主任表示，校方常帮助结局业主与学生的纠纷，但是并没有对这一起事件的记录。

　　她表示Segar与朱海洋之间不可否认的存在矛盾，但她形容其为“文化差异”导致的。

　　在朱海洋的家乡中国宁波及其周边城市是没有暖气的，她认为朱海洋可能会认为使用暖气是一种浪费钱和资源的行为。

　　校方周四在新闻发布会上表示，威胁评估小组和关怀小组都还没有对朱海洋的报告。校方同时指出朱海洋在此事件前在此地没有任何犯罪记录。而朱海洋的同学，助教Ken Stanton对其有另一番描述。

　　“很难想象他被卷入这么一件事情”，他表示。

　　Stanton表示朱海洋很难让人联想到赵承熙(Seung-Hiu Cho) — 这个男子于(2007年)4月16日夺走了一个朋友及其他31人的生命。

　　他还表示，“当他和你说话时，会面带微笑。我认为他是个很友善的人”。

　　无论人们怎么评价朱海洋 — 他在周三晚上的行为将改变他的后半生。

　　Virginia Tech murder suspect described by those who knew him

　　Landlord and owner of the Sturbridge Square Apartments and Townhomes, Will Segar, and his maintainence crew, make repairs at the home of murder suspect Haiyang Zhu.

　　Segar says his confrontations with Zhu began when Zhu refused to turn on the heat—causing pipes to freeze and burst in his townhouse and his neighbors.

　　Segar also says Zhu kept a large pile of firewood in the of his townhouse, and when he confronted him about it Segar says “He got a little tough with me he got abrasive with my maintenance guy.“

　　Since then, Segar says he has had one problem after another with Zhu.

　　It’s what made Zhu stand out from his two roommates and the more than 300 other tenants at Sturbridge Square.

　　“He accused the maintenance man of stealing shoes and t-shirts and came to the office and gave the manager a hard time. One of those guys who rubbed you the wrong way,“ says Segar.

　　Segar says Zhu brought Xin Yang by the rental office to fill out an application.

　　He says Zhu wouldn’t let Yang give him her identification until *after* he rented her an apartment.  When Segar wouldn’t agree—the two left.

　　Segar says his property manager asked a friend who is a Blacksburg police officer how they should handle Zhu.

　　He says the officer told him that because it was a tenant/landlord dispute that they were on their own.

　　Segar says his property manager also had an informal conversation with university affairs about their problem with Zhu—but says they didn’t help either.

　　Kim Beisecker, the director of the Cranwell International Center, says that while the university deals with landlords on a regular basis, that she has no record about that specific problem at Sturbridge Square.

　　She says she has no doubt that there was a problem between Segar and Zhu, but says it was likely a ‘cultural misunderstanding’.

　　There is no heat in private residences in Ningbo, China or the surrounding area—which is where Zhu is from.

　　She says Zhu could have viewed heat as a waste of energy resources and money.

　　The university said in a news conference Thursday that Zhu had not been under review by its ‘Threat Assessment’ or ‘CARE’ teams.

　　It also said Zhu had not come before the workings of the Virginia Tech or Blacksburg police departments.  

　　Fellow graduate student and teaching assistant, Ken Stanton, paints a different picture of Zho.

　　“It’s hard to believe he would be involved in something like this, he says.“

　　Stanton says Zhu is nothing like Seung-Hiu Cho—who took the life of his friend and thirty-one others on April 16th.

　　He says, “He’d talk right to you, generally smiling, nice guy from what I know of him.“

　　However people describe Zhu’s personality—it’s the actions he’s accused of making Wednesday night that will determine his fate.